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Ask for help!¶
We stand behind EWC and make our best effort to support you. Ask for support via one of these channels:
Support Forum: Ask questions, search the archives.
Please have the following list ready so we can help you faster:
st2 version. (
st2client version. (
pip show st2client)
OS version. (e.g. CentOS 7.
Python version. (
A brief description of the problem.
You can also use the
st2-submit-debug-info tool (See Submitting Debugging Information).
If you are sure there is a st2 bug after your research, file an issue against the EWC repo.
A good bug report should contain all the items listed above. You can also provide steps to reproduce the bug on our end. The more information you provide us, the faster we can resolve your issue.